{"id":2112,"date":"2019-09-05T16:29:56","date_gmt":"2019-09-05T16:29:56","guid":{"rendered":"https:\/\/blog.zerowait.com\/?p=2112"},"modified":"2019-09-05T16:29:56","modified_gmt":"2019-09-05T16:29:56","slug":"critical-equipment-failure-resolved","status":"publish","type":"post","link":"https:\/\/blog.zerowait.com\/index.php\/2019\/09\/05\/critical-equipment-failure-resolved\/","title":{"rendered":"Critical Equipment Failure, Resolved"},"content":{"rendered":"
\n\n\n\n\n
\"Plane\"<\/b>As many of you know, about a month ago while flying from Texas to Delaware, our prop governor failed right after taking off from a stop in Tennessee. The plane is now repaired and back in the hangar! Turns out that the prop governor seal wasn\u2019t the only issue. Once that was fixed, my cylinders weren\u2019t firing right and–behold!–there was a hole in one of the pistons. Luckily, the A&P mechanics at the airport<\/a> where we landed were well-known experts in just these problems. It\u2019s now fixed and I go this week to get the plane.<\/p>\n

Which brings me to storage [doesn\u2019t it always!?]. With regular maintenance, most equipment (especially NetApp filers) just keep running along smoothly. But even regular maintenance can\u2019t catch everything, and when something untoward occurs, you need an expert to get to the bottom of it. Just as those A&Ps were known for their engine expertise, Zerowait is known for ours in data storage.<\/p>\n

Experience and documentation pay off by building the confidence and the specialized knowledge to handle a difficult situation and know what steps to take to safely and securely solve the immediate problem. In my case, my training kicked in so I could land the plane safely. After that, I relied on the expert A&Ps to figure out the cause and fix it.<\/p>\n

Lastly, I find out what steps I need to follow to make sure it doesn\u2019t happen again. Similarly, when we encounter a network or storage issue at Zerowait or with our customers we first ensure the system and data are secure, then we isolate the issue. Using our documentation, specialized knowledge, and experience we get the systems back to stability and serving data reliably.<\/p>\n

\"Zerowait<\/a>ONE<\/b> — Reduce the likelihood of a storage meltdown with Active Monitoring<\/b>. Included with every Zerowait Parts Assurance (ZPA) policy, Active Monitoring takes advantage of our Exception Reporter’s ability to alert us quickly to any error messages your filer system sends out.<\/p>\n

\n
Our 20th year providing NetApp Service and Support\u00a0<\/strong>
\n\"Affordable<\/p>\n<\/div>\n
\u00a9Zerowait Corporation<\/div>\n
707 Kirkwood Hwy, Elsmere DE 19805
\nPhone: 888.811.0808
\nFax: 302.994.4302
\nManchester, UK: 08000 121 801
\nSydney, Australia: +61 (2) 8880 0431<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

As many of you know, about a month ago while flying from Texas to Delaware, our prop governor failed right after taking off from a stop in Tennessee. The plane is now repaired and back in the hangar! Turns out … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/posts\/2112"}],"collection":[{"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/comments?post=2112"}],"version-history":[{"count":7,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/posts\/2112\/revisions"}],"predecessor-version":[{"id":2119,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/posts\/2112\/revisions\/2119"}],"wp:attachment":[{"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/media?parent=2112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/categories?post=2112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.zerowait.com\/index.php\/wp-json\/wp\/v2\/tags?post=2112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}