Over the last few years Zerowait\u2019s growth has been fueled by the recommendations and referrals of our customers. This week I was talking to a customer who first contacted us many years ago based on a referral. Like so many network and storage managers he is trying to solve a series of storage infrastructure problems that have accumulated over time due to network and software changes.\u00a0 Each budget cycle he has to choose which service and support packages he can afford within his operations budget, and which items will have to forego support. Some items will be replaced with capital budget items, but those are getting harder to justify and the procurement cycles seem to be getting longer. \u00a0As everyone in the business understands, providing high availability is difficult under a restricted budget.<\/p>\n
Zerowait\u2019s affordable service and support <\/a>for his NetApp equipment helps stretch his budget to keep other parts of his critical infrastructure under maintenance contracts, but some of the support contract pricing provided by the OEM\u2019s is truly outrageous.\u00a0 His current problem is that they depend on a tape library which was built by an OEM that was purchased by a bigger company, which was then purchased by an even bigger company, and now support pricing has gone through the roof.\u00a0 The latest support quote for his library is more than the original purchase price! Archiving is a requirement, but there is no way to fit that quote into the department\u2019s budget.\u00a0 I suggested that he consider a SimplStor solution to replace the tape library.<\/p>\n SimplStor<\/a> solves his current tape library support cost problems, and he understands that using open source software means he won\u2019t get locked into the proprietary software support cost spiral that he is constantly fighting with his other storage vendors.\u00a0 We are solving his tape library support problem today, and eliminating a costly software support contract from future budgets.<\/p>\n That\u2019s one reason\u00a0 why our customers keep recommending us.<\/p>\n","protected":false},"excerpt":{"rendered":" Over the last few years Zerowait\u2019s growth has been fueled by the recommendations and referrals of our customers. This week I was talking to a customer who first contacted us many years ago based on a referral. Like so many … Continue reading