Author Archives: steven

Focus

One of our European customers has been getting the run around from their current vendor’s sales team on their equipment pricing, upgrade and licensing policies and has been working with our European sales team to try to get to the … Continue reading

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Traveling through N. Carolina

This week I visited several clients in North Carolina. Although their budgets are tight they are still trying to manage their growing storage requirements. The companies I visited with are working with our company to help them manage more storage … Continue reading

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2010 – The Era of Austerity

Earlier this week I was visiting some of our clients in Canada. Each of the clients had a story to tell about how they were stretching their IT budgets and finding new ways to redeploy or use their older equipment. … Continue reading

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Getting the small stuff right

One of the comments we hear a lot from field engineers is the difficulty of getting a 4 post rack mount kit that is adaptable to almost any configuration of 19″ rack and doesn’t cost a small fortune. Our company … Continue reading

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The Long Slog Forward – A Dialog Begins

Jon Toigo and I have been chatting about tactical and strategic storage decision making for many years. He posted a thread of a recent conversation on his blog site and we decided to cross post his blog. The Long Slog … Continue reading

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Avatars and Symmetry

One OEM has been a big believer in the usage of Avatars for a few years now, as this story from 2007 highlights. The second link shows how the movie industry has embraced the idea, and may have created a … Continue reading

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A Milestone for Spectra Logic

I have known Nathan Thomspon of Spectra logic – www.spectralogic.com – for many years, we share a common interest in aviation. Nathan’s company is celebrating its thirtieth anniversary. I had dinner with the Spectra folks recently at the Super Computer … Continue reading

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The differences

People often ask me what differentiates the service and support that Zerowait provides from that of an OEM. I like to break it down to three component parts: Cost, Complexity and Compromises. The cost of support services from Zerowait is … Continue reading

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Supercomputer show

I have been traveling over the last few weeks visiting customers around the Northwest. The story is the same pretty much everywhere… Budgets are tight, and our customers are looking for value in their storage support services. The tough economy … Continue reading

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Looking into the future

2009 has been a tumultuous business year and many of our customers have cut back on new equipment purchases. Today in the Wall Street Journal there was an article with the following headline. “Business Bankruptcy Filings Increased 7% in October” … Continue reading

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