3 NetApp Tricks

 

You don't need to be a magician to get the most from your storage. Zerowait has the answers! Feeling trapped? Zerowait is on your side!

Hello,

To primitive societies, technology seems to be magic. Even modern types fall for illusions. In fact, Harry Houdini became famous in the early 20th century using complex mechanisms to fool his audiences. Today’s NetApp users know OnTap isn’t magic but some of its features are amazing, and users are always looking for new tricks to get more out of their storage infrastructure. This month we offer up three easy tricks that can help you leverage your existing NetApp investment without busting your budget.

ONE — Zerowait is known for outstanding, cost-effective service and support. We have a large inventory of NetApp parts in three depots around the world, NetApp-trained engineers, and we don’t know the meaning of EOL. Let us show you how inexpensive it can be to keep that filer working hard till YOU say enough.Zerowait provides EOL support for NetApp filers!

  • 15% off on annual support – New ZPA’s only – No renewals.

TWO – NetApp Transferable licensed filers are a deal that every customer seems to appreciate. Zerowait has been working with leasing companies for almost two decades to find homes for their off-lease filers, and we’ve placed these systems around the globe. If a customer purchases a transferable-licensed filer from Zerowait, they can choose between NetApp support or our more affordable Zerowait support for their hardware.Licensed filers in Stock

  • FAS8020 – NFS, CIFS, ISCSI — $15,000
  • FAS8040 – NFS,CIFS, ISCSI — $22,000
  • We can add storage or quote systems with similar savings.
  • To see our Transferable Licensed Systems click here.

THREE – Our customers love their NetApp equipment, but some just don’t need the fancy feature-set, nor can they justify the price point of replacing the systems with new filers. To cope, they devise time-consuming workarounds. The trick that solves this problem: SimplStor. Our SimplStor systems are tailored to meet your requirements, with pricing to fit any budget.SimplStor Storage the affordable big storage solution

  • SimplStor – Built your way…Linux Starter System – CentO/S — only $11,500.
    Includes: Dual Xeon processors, 32GB RAM, 2 x 10GbE ports, dual SSD for O/S, 7 x 6TB SATA (24TB usable RAID 6, 1 spare), 1 year SimplSupport
    (24/7 engineering, monitoring NBD parts).
  • For more information on a trade-in for SimplStor click here.

You don’t need to be Houdini to get the most out of your storage infrastructure, and you don’t need to create complicated workarounds. Zerowait has created storage solutions that replace the “Magic” with excellent engineering, service and support for your high availability storage.

To set up a conference call to discuss your storage and support needs, please click on this link to contact us with a time/date, or simply give us a call at 888.811.0808 or 302.996.9408.

 
Our 20th year providing NetApp Service and Support 
©Zerowait Corporation
707 Kirkwood Hwy, Elsmere DE 19805
Phone: 888.811.0808
Fax: 302.994.4302
Manchester, UK: 08000 121 801
Sydney, Australia: +61 (2) 8880 0431

For more tricks, click here!
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Zerowait Disaster Recover / Prevention

How We Solved our Disaster Recovery Problem Using Standard Tools and a Bit of Creativity

Written by: Chris Mire, Engineering Manager

At Zerowait, we have been wrestling with our Disaster Recovery implementation for many years. We had looked at the cost of particular solutions, versus ease of deployment, versus ease of implementation of those solutions. We also had some challenges establishing a measurement of what would constitute a successful implementation.One item that had to be resolved at the onset was defining some terminology and their implications. Disaster recovery is when our primary facility is offline for 2 days or more, or if there is a physical disaster that renders the primary facility inoperable. Business continuance refers to a recovery from a shorter interruption in service that is less than our disaster recovery threshold, and does not involve us failing over to our secondary facility.

We typically looked at DR solutions that had little or no data loss between an event and the data that was available for use after the event.

Our DR facility is about 1,300 miles away (as the crow flies) from our Production facility, and we have a modest 5Mb link connecting our DR facility, and we use site-to-site VPNs setup between our routers to keep our data safe.

A combination of physical, as well as VMware are used as our application servers. Zerowait SimplStor, as well as NetApp is what we use for our storage needs. NetApp SnapMirror is used to replicate systems as well as data.

Our DR solution is tested yearly, and we just recently completed another successful DR test.

Now… before we talk about our implementation, we need to discuss some changes we have made in our infrastructure, which ultimately enabled our successful test.

The biggest change made was in our expectations, specifically what we consider an acceptable amount of data loss, and the transition of a few applications to be hosted offsite.

For years we ran all of our infrastructure in-house, which provided us the ability to strictly control and protect our data. We were replicating a ton of data to our DR facility, over that modest link, which caused some challenges replicating the data back to our primary facility. VMware’s SRM was implemented at one point as our DR solution. It proved costly, overly complex, and ultimately did not function as desired.

We evaluated some of our mission-critical applications with available hosted services, and chose to migrate our webhosting, email, and transitioned to IP phones. Moving those applications made a huge impact almost immediately. We were careful to fully vet the security and stability our chosen vendors, and now have a resilient, cost-effective services for our distributed work force.

Offloading these services from our internal infrastructure provided us the opportunity to re-evaluate our DR strategy, and ultimately redesign our implementation. We focused on 2 internal systems that were deemed mission critical for day to day operations in the event of a disaster.

Daily backups are made of our databases, which are stored on a NetApp Filer. Those files are SnapMirrored to our DR facility.

Citrix is used as part of our standard infrastructure, which provides our remote users with access to internal databases, as well as a few other applications.

We discovered that instead of using expensive tools and complex failover processes, that we could simply load the replicated database files from our main site to a standalone database server at our DR site.

Access to the DR site is facilitated by a simple and effective method of Citrix license swapping.

Having a replicated Citrix implementation is expensive, and can be complex to configure. Since Citrix licenses are bound to servers, we built an identical Citrix server at our DR facility and simply reallocated the licenses from our primary to our DR location. Once the initial license is downloaded to the DR Citrix server, the license can be toggled back and forth from the MyCitrix administration portal.

The result is a Disaster Recovery solution and plan that is effective, cost efficient, and simple to maintain.

Realistic bespoke solutions, paired with Zerowait’s outstanding service are a couple of the reasons our clients come back to us year after year. We do not outsource our call center, so you will ALWAYS get a true Zerowait employee that is located in Delaware or Texas.

Do you want to know more?

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NetApp / Isilon Mysteries Solved!

Zerowait has the Answer!

Zerowait has solved this mystery

Who can explain the mysteries of corporate mergers and product support? Not our NetApp Filer customers who purchased Isilon equipment for non-critical storage needs because it was priced below their NetApp equipment. We have heard from many of them that since Dell purchased EMC their Isilon support has suffered and the price for continuing support has escalated. Now they wish they had taken advantage of our NetApp legacy support, low cost add-on storage and off-lease transferable licensed Filers.

Over the last few years as off-the-shelf storage technology, capacity and speeds improved, our SimplStor has been embraced by more customers who need a bespoke storage solution for their unique density, price and performance requirements. Today, our SimplStor solutions can affordably write over 50TB a day for petabyte databases (in only 8U!), but most of the systems we sell are smaller and are taking the place of NetApp and Isilon Filers where the support costs don’t justify the capacity being managed. I’ve listed some of our solutions below:

1. Solution for NetApp EOL equipment support.Zerowait provides EOL support for NetApp filers!

  • FAS3240/3250/3270 controller annual ZPA support only $2,500
  • No EOL/EOS

2. Solution for NetApp hardware additions, including transferable licenses.FAS6250 in Stock

  • NetApp DS2246 with 24 x 1.2TB SAS only $6500.
  • To see our Transferable Licensed Systems click here.

3. Trade in values for Isilon and NetApp equipment on SimplStor.SimplStor Storage the affordable big storage solution

  • For more information on a trade-in for SimplStor click here.

You don’t need to be Sherlock Holmes to see that the mysteries of high priced storage support, upgrade and replacements have been solved by Zerowait. Join our Zerowait customers and take advantage of our NetApp

Support, hardware additions and SimplStor replacements for your NetApp and Isilon equipment. Please give us a call to discuss how we can help you meet your goals with our affordable storage solutions.

To set up a conference call to discuss your storage and support needs, please click on this link to contact us with a time/date, or simply give us a call at 888.811.0808.

Our 20th year providing NetApp Service and Support 

©Zerowait Corporation
707 Kirkwood Hwy, Elsmere DE 19805
Phone: 302.996.9408
Fax: 302.994.4302
Manchester, UK: 08000 121 801
Sydney, Australia: +61 (2) 8880 0431

 

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NetApp Secrets Revealed!

NetApp Secrets Revealed!Are the mysteries of NetApp pricing and policies holding your business back? Over the last 20 years we have helped hundreds of NetApp customers around the world decipher the secrets to affordable NetApp solutions. Every customer has different requirements and we have decoded the double-speak NetApp uses to justify their prices and policies, using them to create multiple solutions from systems to support.

The secret is out! Zerowait’s knowledgeable customers have been telling their peers for 20 years that they depend on Zerowait to provide them the equipment, technical support and parts they need. If you want to break through NetApp’s secrets and find affordable storage solutions, we suggest the following:

1. Systems don’t have to break the bank… Zerowait has NetApp filers with Transferable support!

FAS8020HA with 2 shelves of DS2246/600GB SAS, and transferable licenses including NFS, CIFS, and Snapmirror

  • Zerowait Special: $25,000
  • NetApp New: $70,000+

To see other Transferable Licensed Systems click here.

2. Support shouldn’t cost more than the original purchase…FAS6250 in Stock

  • FAS6250 controller annual ZPA support only $7,500
  • No EOL/EOS

Support for disk storage is just as inexpensive. For a quote, click here.

3. Don’t get locked in at the start…Buy smart… SimplStor Storage the affordable big storage solution

SimplStor Windows Special SSC-12-100LC, only $17,000. Includes:

  • 2 x Intel Xeon Procs, 32GB Ram, 2 x 10GigE ports
  • 2 x 120GB SSD for O/S
  • 2 x 480GB SSD Tier 1
  • 10 x 10TB SATA Tier 2
  • Windows Server 2012 R2,
  • 1 year SimplSupport (24/7 Engineering, Monitoring, NBD Parts)

For more information or a SimplStor quote click here.Buying new storage is a big commitment and it pays to investigate all of your options before committing to any deal. Read the fine print, speak to other users of their products, and check their competitors and third-party suppliers. If you are looking for straightforward answers about your NetApp hardware, software or support you can trust Zerowait to provide you the solutions you need. After all, we have been decoding the secrets regarding NetApp sales and support for 20 years.

To set up a conference call to discuss your storage and support needs, please click on this link to contact us with a time/date, or simply give us a call at 888.811.0808.

Our 20th year providing NetApp Service and Support 
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©Zerowait Corporation
707 Kirkwood Hwy, Elsmere DE 19805
Toll Free: 888.811.0808
Phone: 302.994.4302
Manchester, UK: 08000 121 801
Sydney, Australia: +61 (2) 8880 0431
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Our 20th Year of Winning NetApp Support Contracts!

Winning NetApp Support Contracts for 20 years!

Zerowait – The Service and Support Choice of Winners!

 

Our automotive racing customers need to rely on their Pit Crew to win races, and they depend on Zerowait to make certain that their storage systems can keep them in the lead. Our customers are winners, and they need our engineering team to be ready to handle the unexpected. We have a large stock of parts in depots around the world, in house developed tools, and 20 years of experience providing NetApp storage and support to customers around the globe. Winning races requires attention to detail, practice, innovation and talent. Racing customers and our customers in competitive business know they can rely on Zerowait to be ready when they need us.

When the winning driver is interviewed at the end of the race, he always acknowledges his pit crew. They prepare the car before the race, provide the strategy to run the race, and take care of the car during the race. The driver knows he wouldn’t be able to start, never mind finish or hopefully win, without his crew.

Modern pit crews can do amazing things. At Le Mans, they change 4 tires, refuel the car, change the driver, and restart the car in less than 45 seconds, and they do that 25 times in 24 hours. At Indianapolis, they change 4 tires and refuel the car in less than 10 seconds and do that 5 times in the 500 Miles. And in Formula 1 they change 4 tires in just 1.89 seconds, possibly only 1 time, so there is no room for error.

IT managers know they need a great pit crew as well, and at Zerowait we practice constantly to be the best when you need us. Whether installing new hardware, repairing broken systems, or working on the best strategy for growth and upgrades, Zerowait makes sure it’s clients are winners. Here are some of the tools we have to make sure you win the race:

1. ZPA – Zerowait Product Assurance.Hardware Support
Your NetApp support shouldn’t cost more after year 3, or end after 5 years, and with Zerowait it doesn’t. We offer Autosupport monitoring, 24/7 access to engineering, and Next Business Day parts at affordable rates and for as long as you want to use your NetApp hardware. Let us show you how inexpensive continuing support can be.
2. ITS – Incidental Technical Support.
Technical SupportIf your older NetApp system is no longer in a critical application and you can afford longer down time, our ITS (time and materials support) may be all you need. We will work with you to diagnose the problem and determine the solution, then send the parts as required.
3. Exception Reporter – Autosupport Monitoring.
Exception Reporter - Autosupport Monitoring Storage If, like so many of our customers, your budget is tight, and your personnel count is down, we can assist by monitoring your less critical NetApp systems, to let you know when you need ITS, giving your staff time to do other critical tasks.
We appreciate your interest in our products and services, and if you call us at 302.996.9408 we will give you a 5% coupon code you can use on any item in our online store this month.If you would like to set up a conference call to discuss any of these solutions, please click on this link contact us about your storage and support needs with a time/date to arrange a conference call with you and your team or give us a call at 888.811.0808.
Zerowait Corporation
707 Kirkwood Hwy, Wilmington DE 19805
***
Manchester, UK: 08000 121 801
Sydney, Australia: +61 (2) 8880 0431
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Don’t Gamble with Your Data

 Zerowait – Our 20th Year Providing NetApp Service and Support.

Is your data storage reliable and will it handle the storage growth you expect this year? Are you looking at alternatives to deal with the expected growth? What about data migrations and storage upgrades: they can be risky. Luckily, you’re not alone! Zerowait can help. We provide our customers with a winning hand — Reliability, Scalability, Flexibility, Affordability, and Accessibility.

Transferable Licensed NetApp Is Affordable Magic Quadrant Storage: Starting Under $10KTransferable Licensed Filers
Our risk averse customers have been purchasing off-lease NetApp systems from us for over a decade. When you like what you have and want to add homogeneous systems to your current storage infrastructure, Zerowait has a solution that will fit your needs. By keeping an eye on our list of currently available

Additional NetApp Storage Upgrades And Parts
Sale Items featured here Zerowait stocks shelves, disks, and service parts in our locations around the world. If you need more storage for your current NetApp filer, it’s a safe bet that Zerowait has the equipment you need. Every part we sell has been tested twice before it ships to a customer and our engineering team is recognized and recommended by NetApp’s partners around the world. You can depend on Zerowait.

SimplStor Is Affordable, Reliable, Big Storage
SimplStor - Affordable Big Storage Do you know anyone that thinks their total data storage requirements will shrink in 2018? Zerowait’s customers asked us to create a dense, reliable and affordable storage solution to allow them to grow into the next decade without the hassles of data migrations. Zerowait SimplStor is the solution. From 144 TB in 2U to 1.8 PB in 8U, SimplStor can grow with your requirements.

We appreciate your interest in our products, and if you call us at 302.996.9408 we will give you a 5% coupon code you can use on any item in our online store this month. If you want to contact us about your storage needs with a time/date to arrange a conference call with you and your team please click on the link or give us a call at 888.811.0808.

Zerowait Corporation
707 Kirkwood Hwy, Wilmington DE 19805
***
Manchester, UK: 08000 121 801
Sydney, Australia: +61 (2) 8880 0431
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Win, Place, or Show with Zerowait!

Zerowait has the winning solution for your storage requirements!Is your data storage infrastructure growing in volume and complexity at a faster rate than your storage budget is?  While some of your data storage requires storage from  this year’s winner in the magic quadrant, there is probably a large amount of storage that needs to be reliable, but requires the safety and reliability that that a proven solution provides. Migrating to the latest and greatest is often risky, why take chances with the bulk of your storage requirements?  Zerowait provides our customers with solutions they can depend on, without the headaches of the magic quadrant solutions.

Transferable Licensed NetApp Is Affordable Magic Quadrant Storage: Starts At Under $10K.Transferable Licensed Filers
Our savvy customers have been purchasing off-lease NetApp systems from us for over a decade. When you need Magic Quadrant storage, but can’t justify the markup, Zerowait has a solution that will fit your needs. By watching our list of currently available NetApp Transferable Licensed Storage, you can save a fortune on your tier one storage requirements.

Additional NetApp Storage Upgrades And Parts
Sale Items featured here NetApp makes reliable equipment, and Zerowait stocks equipment and service parts in ourlocations around the world. Every part we sell has been tested twice before it ships to a customer and our engineering team is recognized and recommended by NetApp’s partners around the world. It is a safe bet that whether you are replacing a drive or doing a data center migration Zerowait has the parts and engineering expertise to help you accomplish your goals. You can depend on Zerowait.

SimplStor Is Affordable, Reliable, Big Storage
SimplStor - Affordable Big Storage Could you imagine ten years ago that you could buy a Petabyte in 8U for under $100K? Zerowait made this a reality for our customers in 2017. If you are looking for an affordable long term storage solution that can grow with your requirements, Zerowait’s SimplStor product line is the answer.

We appreciate your interest in our products, and if you call us at 302.996.9408 we will give you a 5% coupon code you can use on any item in our online store this month. If you want to contact us about your storage needs with atime/date to arrange a conference call with you and your team please click on the link or give us a call at 888.811.0808.

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Steak, Scotch and Storage – No Bull

Over the last few months I have been traveling around the USA and visiting with many of our international customers. Our customers seem to be concerned about three main issues: storage security on cloud providers, how to manage their growing storage costs, and the known and unknowns about Blockchain enabled storage and Bitcoin transactions storage and what it all means. Recently, I went to dinner during the SEG Houston trade show with a few of our customers who are dealing with these three issues and trying to figure out how to prioritize the concerns so their staffs can handle the upcoming developments as they unfold.

Cloud storage is vulnerable storage
As we sat down to dinner in a very good Houston Steak House there was a lot of joking and catching up since it has been about a year since we all last got together. Everyone’s network has gotten more complex, and they all were concerned about their internal security issues. Everyone seems to have instituted some sort of Monthly Security audit and now keeps a record of software updates and patches. One thing that we all noticed was that there really is no good way of auditing the Cloud providers and we have all read articles about how one rogue employee can take down a system, or even the President’s Twitter account. The business man in me forced me to tell them that SimplStor is price competitive with Cloud storage and the restore is a lot quicker. Since I was paying for dinner I got a lot of polite comments, but a few of our guests really see the value of moving data to their own secure environments instead of keeping it on the honeypots of the big cloud storage providers.

Frustrated by Hardware and Software Vendor Pricing Models
The appetizers were delicious and the steaks that came out were large and perfectly cooked. There would be some loosening of belts after this meal. The conversation as we ate our entrees switched to the costs of hardware, software and support from NetApp and EMC. Most of our customers are very satisfied with the reliability of their hardware, but they all wanted a little tweak for this or that reason, and they would like to unbundle the software packages their vendors’ require them to purchase. Everyone agreed the meal was delicious, and that they are paying too much for software they never use. Although frustrated by their software and hardware vendors they all agreed that a good Scotch would make them feel a lot better.

Blockchain and Bitcoin Storage Concerns
As the plates were cleared and the scotch and desert orders were put in someone asked the waiter if they took BitCoin. This led to a conversation about  Blockchain enabled storage and the future of business contracts and financial transactions. Perhaps it was the mixing of the wine before dinner and the great meal and the scotch after dinner, but no one was clear on where the Blockchain and Bitcoin evolution would go, but all agreed it was going to have an impact on their need for secure storage on site. We had a great time, and most of us decided to have another scotch before we left and promised each other that we would get together again next year.

We’ll be hosting dinners like this at other trade shows in 2018 and we hope you will join us. We will post the dates and trade shows we will be attending as the year unfolds. If you want to  contact us about your storage needs with a time/date to arrange a conference call with you and your team please click on the link.

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All Tools Not Required

In discussing with our customers their NetApp and archival storage needs, quite a few have brought up the bloatware that big systems vendors and software vendors are pushing. They want to know why vendors won’t unbundle their software packages and allow them to purchase just the features they need.

Many of our NetApp support and transferable licensed filer customers use a very small set of the features that NetApp provides. Allowing customers to unbundle the package and pick the features they want seems like a customer friendly policy. Instead NetApp prefers a one size fits all approach to their feature sets, which pushes many customers to look for alternative storage and support solutions. We appreciate the business that comes our way from customers that are unhappy with NetApp’s policy of all or nothing.

Speaking of the right tool for the job, many of our support customers tell us that the ability to get straight answers from our support engineers is one the features they like best about working with Zerowait. Our customers call, email and text our engineers all the time; there is no need to go through the call center hassle, our engineers have the authority to take care of most issues without having to go up the management chain. And our engineers don’t have to push a “NetApp knows best” solution; they are free to discuss the best actual solution, not the one NetApp needs to sell today.

The third tool in the Zerowait Pocketknife is SimplStor, which a lot of our customers use as part of their storage infrastructure. We have several customers that use NetApp as their primary storage and SimplStor for their archival and special storage needs. SimplStor is more flexible and far less expensive for the same components than NetApp while offering the same advantages of our enterprise level support and engineering staff.

If you are looking for an affordable support toolset for your NetApp equipment or a storage solution that has only the tools you need please give us a call, or  contact us with a time/date to arrange a conference call with you and your team.

 

 

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Subject: Is Your Budget Ready for 2018?

Zerowait has the answer

Fishing for a good solution

Creating a budget is hard work, but keeping to it can be harder. So to give you some ideas on how to do that, here are some of the ways we helped our customers stretch their storage budgets in 2017.Creating a budget is hard work, but keeping to it can be harder. So to give you some ideas on how to do that, here are some of the ways we helped our customers stretch their storage budgets in 2017

First, of course, was support for legacy NetApp. We helped many of our NetApp customers with low-cost maintenance and technical services for their 7-mode systems and helped others migrate to cDot. During 2017, we added new support customers in our mining and exploration vertical market. These installations are often in very remote locations (mines in Congo, Chile, Peru, etc.). This means providing on-site spares kits, because of difficult logistics; further, it requires increased telepresence support. To assist with this, we have developed several diagnostic techniques to help our customers maintain their systems’ high availability status even in these remote environments.

Second, we sold many off-lease transferable licensedNetApp systems to customers who loved the product but couldn’t afford New. The same goes for add-on NetApp storage shelves for customers looking for affordable capacity upgrades. Our refurbished NetApp hardware has shipped worldwide, saving customers money.

Finally, on the SimplStor side, our installed base of SimplStor storage servers continues to expand, and we’ve seen a lot of interest in our new Petabyte series (1.5PB in only 8U) for video and archive environments and will soon deploy several large SimplStor EVS surveillance solutions–which include our storage, Dell switches, and Axis cameras and software.

Our customers know that Zerowait’s staff is available whenever they have a problem, and we have had many NetApp service and support customers for over a decade. Zerowait’s philosophy is to provide our customers with flexible service solutions and products that are easily adaptable to their requirements, while helping them stretch their IT budgets

Today’s storage  customers require Scalability, Flexibility, Reliability, and Affordability from their storage solutions. It takes a guide to find that perfect stretch of water, and we work hard to guide our customers to the perfect storage solution. Good Fishing!

If you are fishing for a new NetApp support provider or an alternative storage solution please give us a call, please feel free to contact us with a time/date to arrange a conference call with you and your team.

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