Zerowait Corporation

Cicero speaking about storage at a Trade Show

O Citizens of the Digital Realm, hear me now! If the iron grip of NetApp’s exorbitant pricing–and merciless End-of-Service and End-of-Life decrees–stir frustration in your breast: You stand not isolated. Nay, the winds of discontent whisper through the forums of enterprise, where honest stewards of data groan under such burdens.

But Lo! Zerowait rises as your steadfast ally. Behold their wise counselors schooled in the arts of storage. They will unveil the truth, dissecting your current quote with the precision of a philosopher, revealing illusion. Together, we shall deliberate, weighing the merits of progression against your sacred budget, your foreseen expansions in storage. Shall you ascend to greater heights, or wisely hold the palace?

Let us convene! Send forth your missive and proclaim your thoughts! Email sales@zerowait.com or call 1.302.996.9408.

Store More, Worry Less, Reduce Cost of Ownership, Zerowait has the Answers!

At Zerowait, we’re often asked: What’s the difference between SimplStor and our NetApp legacy support? Both solutions embody our mantra—Store More. Worry Less. Improve Your Bottom Line—but they cater to distinct needs. Let’s break it down.

SimplStor: Engineered for Long-Term Reliability

SimplStor storage appliances are designed from the ground up for durability and performance, free from proprietary software constraints. Built by storage engineers using top-tier hardware components, SimplStor handles the toughest workloads with ease. Whether you’re managing high-performance computing or archival storage, SimplStor delivers unmatched value.

• Low Maintenance: Minimal upkeep, maximum uptime.
• Industry-Leading Durability: Built to last, no compromises.
• Long-Term Support: Our 24/7 expert engineers are ready to resolve issues—no hoops, no fine print.
• Excellent Value: High performance without the premium price tag.

SimplStor’s no-nonsense design means no proprietary “special sauce” is required—just rock-solid hardware and dependable support. It’s storage you can trust for the long haul.

NetApp Legacy Support: Extending the Life of Trusted Systems

NetApp storage appliances are renowned for their reliability and performance, built with proprietary hardware and software to tackle demanding workloads. However, their well-defined models often face End-of-Life (EOL) cycles, requiring upgrades every few years. That’s where Zerowait steps in. Our NetApp legacy support keeps your systems running smoothly long after OEM support ends. With Zerowait, you get:

• Low Maintenance: Keep your NetApp systems humming with minimal effort.
• Industry-Leading Reputation: NetApp’s proven reliability, backed by Zerowait’s expertise.
• Zerowait ZPA Long-Term Support: Extend the life of your legacy systems.
• Transferable Licenses & Upgrades: We offer NetApp-licensed systems, parts, and upgrades.
• Top-Tier Technical Support: Our 24/7 engineers solve problems fast, no excuses.

NetApp’s proprietary “special sauce” comes with its licensing, but Zerowait’s global support ensures your legacy systems stay operational, cost-effective, and reliable.

Why Choose Zerowait?

Whether you opt for SimplStor’s open, long-lasting design or NetApp’s trusted systems with Zerowait’s industry-leading support, we’ve got you covered. Both solutions deliver performance, reliability, and peace of mind. Store more. Worry less. Contact us today to find the right fit for your business. Call 1.888.811.0808 or email sales@zerowait.com

CloudStrike!

Lightning strike and Rapid Recovery

Lightning Strikes!
In an era where business operations hinge on reliable connectivity, unexpected disruptions can severely impact productivity. This white paper outlines how Zerowait, a leader in IT infrastructure resolutions, swiftly restored connectivity at a remote office following a lightning-induced internet outage. Below we will describe how planning, preparation, and practice enabled Zerowait to meet critical connectivity requirements and maintain operational continuity.

Situation: A lightning strike near Zerowait’s remote office,  disrupted the office’s internet the following morning. Troubleshooting efforts, including rebooting equipment and swapping cables to an alternate line, failed to restore connectivity. The office typically relied on a static VPN connection between firewalls to access critical systems at the Delaware headquarters, but this was unavailable due to the outage. Spectrum, the internet service provider, was contacted, but a technician would not arrive for several hours, threatening significant downtime.

Task: The objective was to restore secure, reliable access to the Delaware headquarters’
systems as quickly as possible to ensure business continuity. The solution required bypassing the offline static VPN, utilizing existing resources, and maintaining data security. The team aimed to minimize downtime and resume operations until the primary internet connection was restored, leveraging pre-planned disaster recovery (DR) strategies.

Action: Zerowait’s proactive DR and multi-site redundancy protocols enabled a rapid response:
• Redundant Connectivity Options: The team activated two pre-tested internet sources:
a Starlink satellite terminal and an iPhone Personal Hotspot, ensuring immediate backup
connectivity.
• Software-Based VPN Deployment: With the static VPN offline, the team implemented a pre-configured software-based VPN to securely connect to headquarters’ systems.• Swift Execution: Within minutes, both connections were established, tested for stability,
and rolled out to the team, enabling seamless access to critical systems.
• Continuous Monitoring: The team monitored performance to ensure reliability until
Spectrum’s technician arrived.

Result: Zerowait’s preparedness yielded exceptional outcomes:
• Rapid Recovery: Connectivity was restored in minutes, preventing productivity losses.
• Secure Operations: The software-based VPN ensured secure access to sensitive
systems.
• Cost Efficiency: Leveraging existing resources (Starlink and iPhone) avoided additional
costs.
• Operational Continuity: No delays in critical tasks or client deliverables occurred.
Spectrum replaced the non-working modem/router within three hours, restoring the static
VPN. Engineering Manager Chris Mire stated, “We were able to get the remote site back
up and running quickly because of our knowledge and pre-planning.”

Zerowait’s expertise in multi-site redundancy, DR, and use of its own robust products
(“eating our own dog food”) minimized downtime. For businesses seeking reliable IT
preparedness, Zerowait delivers proven solutions. Contact Zerowait for your connectivity challenges! Email us at sales@zerowait.com or call our team at (302) 996-9408 to schedule a consultation.

Solving Data Challenges with Zerowait

A Crisis Ignored by OEM Support:

Imagine your organization facing a critical data corruption issue, only to be met with indifference from your OEM support team. This was the reality for a well-known religious organization a few months ago. Having lost their NetApp in-house specialist, they struggled with unresolved technical problems with their FAS2552 filers and were left frustrated. In today’s fast-paced digital landscape, where data integrity is paramount, such neglect can spell disaster. Yet, this organization found a lifeline in an unexpected partner—Zerowait—whose expertise and customer-centric approach turned their crisis into an opportunity for transformation.

Understanding the Pain of Unresolved Issues

Data challenges are more than technical glitches; they disrupt operations, erode confidence, and strain budgets. The runaround they received wasted time and resources, leaving them desperate for a partner who would listen and act. At Zerowait, we know how critical it is to have reliable support when the stakes are high. We’re committed to providing solutions that restore trust and functionality.

Zerowait’s Expertise and Tailored Solutions

When this organization reached out to Zerowait, our engineering team didn’t just offer a quick fix—we took the time to understand the root of the problem. We provided clear, actionable guidance to resolve their data corruption issues, empowering them with knowledge and restoring their system’s stability. But our support didn’t end there. Months later, the organization returned, seeking our expertise for two distinct needs: a newer, transferable licensed NetApp FAS2720HA filer for one part of their operations and SimplStor with ZFS for another. Why? Because Zerowait’s solutions were designed to align with their unique schedules, budgets, and technical requirements. Our transferable NetApp equipment offers flexibility and cost-efficiency, while SimplStor with ZFS delivers robust, scalable storage with advanced data protection. By offering both, we ensured this organization could address diverse needs without compromising on quality or affordability.

Building Trust Through Results

The religious organization’s return to Zerowait speaks volumes. They didn’t just find a vendor; they found a partner who prioritized their success. Their appreciation stemmed from our ability to solve their immediate issues and provide long-term solutions that fit their operational and financial goals. Unlike the OEM, which left them stranded, Zerowait’s hands-on approach and tailored offerings rebuilt their confidence. This case exemplifies how Zerowait overcomes the limitations of traditional support models, delivering results that drive efficiency and trust. For organizations facing similar challenges, Zerowait offers a proven path forward—expert support, flexible solutions, and a commitment to your success.

Contact Zerowait today to discover how our engineering expertise and tailored solutions can address your needs: from transferable NetApp filers, support and upgrades to our SimplStor line. Visit our email us at Connect with Zerowait sales@zerowait.com or call our team at (302) 996-9408 to schedule a consultation.