Monthly Archives: September 2005

Affordable NetApp service and support – no matter where you are Over the last few years we have built an international business providing parts, service and support to Network Appliance users. Typically, NetApp customers call us after their initial warranty … Continue reading

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Storage Pool & Islands of Storage No matter how you look at it, when you have a storage problem all of your storageseems to be in one place. One data center, One storage system, One back up, and if is … Continue reading

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Sometimes you are out there and all alone. Who are you going to call for your NetApp hardware support when you recognize that you might have a problem? Obviously you can call the manufacturer, their SE’s are excellent. But they … Continue reading

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“Success, the real success, does not depend upon the position you hold but upon how you carry yourself in that position.” Theodore Roosevelt When is the last time you reviewed your cost of storage? Recently I was meeting with a … Continue reading

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If our competitors saw us walking across the Hudson River, they would say it was because we can’t swim. Building a partnership with our customers depends on our ability to deliver what we promise on time. Visiting customers and discussing … Continue reading

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“Of course it’s the same old story. Truth usually is the same old story.” — Margaret Thatcher Zerowait’s clients come to us through a variety of sources, but they all expect integrity and a grasp of the complex issues relating … Continue reading

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Storage support – not just a day at the beach! Providing top notch storage support services certainly takes a lot of time and commitment. This week I have to travel to visit our customers in Colorado. Compared to Delaware, Colorado … Continue reading

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Dave Hitz of NetApp has a new blog! I wrote the following note on Friday to Dave welcoming him to the Blogosphere. TO : daveblog@netapp.com Hi Dave: Welcome to the blog world, your input and thoughts are going to be … Continue reading

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“You can’t build a reputation on what you are going to do.” — Henry Ford Zerowait is building our reputation one satisfied customer at a time. Mike Linett A lot of Zerowait’s customers have been to our offices in Newark,DE … Continue reading

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“Your theory is crazy, but it’s not crazy enough to be true.” — Niels Bohr Landing a plane on a pick up truck might seem like a crazy idea. It certainly takes an enormous amount of skill and confidence for … Continue reading

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