Most organizations today are looking for an edge to beat their competitors in the marketplace by improving their customers’ experience, while at the same time reducing their labor costs and overhead. In the past a surveillance network was a tool for the security team of a company. But as processors and network speed and capacity increased over the last few years it became possible to use High Definition IP cameras to analyze traffic flows and wait times. This is the kind of information that the marketing and sales department is interested in, and now enterprises are seeing that there are tactical and strategic business advantages to having an integrated surveillance and business analytics network.
Zerowait’s EVS (Extensible Video Surveillance) product line allows our customers to take a building block approach to building their surveillance and business analytics network. We start by building a surveillance and storage network that can grow as our customers decide on which analytics tools they want to track. Some customers start with simple people counting, while others want more in depth analysis tools to track their equipment, personnel and customers. Over time the information collected can reveal patterns to reduce wait times and overhead costs and improve quality and customer experiences.
Most organizations need some sort of surveillance solution to protect their assets or to watch their perimeter. Building on that basic requirement, the variety of information that can be collected using modern IP based cameras and business analytics software is astounding. Zerowait’s EVS product line provides our customers a solid foundation so they can build a solution set that provides protection and business advantages over their competition.
With the tools that our Business analytics can provide, it is time to start looking at your surveillance network as a profit center.