Author Archives: steven

Loyalty is priceless and Is neither sold nor bought. Alas, how few who seem to know Its value as they ought.” Thornton W. Burgess Over many years in business (18), and many transactions (thousands), with many customers (hundreds), Zerowait has … Continue reading →

Imagine if you were a small company with a limited budget that had to build a big storage and archiving application to provide Storage As a Service (SAaS) . Being a small company without layers of hierarchy allows you to … Continue reading →

A few months ago I hosted a dinner party for about ten of our customers in Los Angeles. During the dinner our customers compared war stories of infrastructure problems they had encountered and discussed various strategies for negotiating with vendors … Continue reading →

Over the last many years that we have been working with NetApp products we have never been able to discern any long term marketing strategy. At least now they admit they are not talking about their strategy though. “NetApp isn’t … Continue reading →

This week I was in Atlanta and Denver and right now I am in Denver Airport writing this blog. Traveling to see customers at the end of the year is interesting, most folks are in a reflective mood and thinking … Continue reading →

A few years ago when storage was a hot new thing, and the internet was still in boom times there was a company called Storagenetworks that got lots exciting press coverage.In 2000 one well respected analyst was enthusiastic.. Business is … Continue reading →

What I noticed at the RSNA conference this week is that there are a lot of competitive solutions being offered for PACS ( image archives) and that there seems to be a lot of marketing dollars being spent on spinning … Continue reading →

This week I will be in Chicago meeting with customers in the area and attending the RSNA show. Radiology creates large storage archives and managing these can stretch the budgets of healthcare IT departments to the breaking point. When budgets … Continue reading →

Happy Thanksgiving! NetApp is redefining its Channel Commitment again. Does anyone see a pattern here? http://www.crn.com/storage/2042011453:11 PM EST Wed. Nov. 21, 2007That lack of services commitment to the channel has hurt partners, said one major NetApp solution provider who asked … Continue reading →

As a business owner I am often given the responsibility for trying to make a forecast based on information I am receiving from my employees, customers and vendors. Having had some background in Economics, I always try to remember that … Continue reading →