Author Archives: steven

Monopoly…is a great enemy to good management.Adam Smith – the Wealth of Nations Prospective customers ask us how can we provide better engineering, service, and support than NetApp does since they are the OEM. It is not easy, as we … Continue reading →

The sole purpose of business is service. The sole purpose of advertising is explaining the service which the business renders. Leo Burnett Based on this quote I thought it would be a good idea to list what Zerowait does for … Continue reading →

I’ve learned that mistakes can often be as good a teacher as success. Jack Welch Recognizing opportunities when they arise is relatively easy, creating and executing profitably on the opportunity is much more difficult. But the willingness to adjust your … Continue reading →

  Ask the Engineer We get asked this question a lot in relation to NetApp Filers DUMPING TO MULTIPLE TAPES IN AN AUTOLOADER Question: Is there a way to get NetApp’s standard dump command to automatically sequence through tapes in … Continue reading →

Zerowait is working on developing our European distribution and support center. Of course the first step is always to get the shirts and coffee mugs in place! Over the next few months we should have this service depot completely ready … Continue reading →

“I didn’t really say everything I said.” Yogi Berra NetApp is at it again – where do they come up with these claims? They are not validated by their Spec.org tests, as can be seen in this comparison. The FAS3000 … Continue reading →

NetApp has told many of their customers that it will cease support on their NetApp F760’s in the summer. While I was at the storage conference at CES, I spoke about this with many folks. It was suggested that perhaps … Continue reading →

Over the last week I have been visiting many of our NetApp service and support clients on the west coast. I visited 15 clients this week. It seems that everyone is struggling to get more value out of their storage … Continue reading →

Consumer Electronics Show I have to go to Las Vegas tomorrow to visit with a bunch of customers and associates at CES . It is always a fascinating show. After the CES, I will be traveling to Southern California to … Continue reading →

Where do you turn for advice on maintaining your NetApp Storage infrastructure? Many customers read the marketing and press releases provided by their friendly sales folks. But these documents are heavily weighted in favor of the company that produces them. … Continue reading →