Category Archives: Uncategorized

Getting the small stuff right

One of the comments we hear a lot from field engineers is the difficulty of getting a 4 post rack mount kit that is adaptable to almost any configuration of 19″ rack and doesn’t cost a small fortune. Our company … Continue reading

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The Long Slog Forward – A Dialog Begins

Jon Toigo and I have been chatting about tactical and strategic storage decision making for many years. He posted a thread of a recent conversation on his blog site and we decided to cross post his blog. The Long Slog … Continue reading

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Avatars and Symmetry

One OEM has been a big believer in the usage of Avatars for a few years now, as this story from 2007 highlights. The second link shows how the movie industry has embraced the idea, and may have created a … Continue reading

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A Milestone for Spectra Logic

I have known Nathan Thomspon of Spectra logic – www.spectralogic.com – for many years, we share a common interest in aviation. Nathan’s company is celebrating its thirtieth anniversary. I had dinner with the Spectra folks recently at the Super Computer … Continue reading

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The differences

People often ask me what differentiates the service and support that Zerowait provides from that of an OEM. I like to break it down to three component parts: Cost, Complexity and Compromises. The cost of support services from Zerowait is … Continue reading

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Supercomputer show

I have been traveling over the last few weeks visiting customers around the Northwest. The story is the same pretty much everywhere… Budgets are tight, and our customers are looking for value in their storage support services. The tough economy … Continue reading

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Looking into the future

2009 has been a tumultuous business year and many of our customers have cut back on new equipment purchases. Today in the Wall Street Journal there was an article with the following headline. “Business Bankruptcy Filings Increased 7% in October” … Continue reading

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Doing customer research

Over the last several weeks we have been talking to customers about what they like and dislike about their storage providers. Listening to the stories of what they are told by their OEM salesman and engineers and comparing that to … Continue reading

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A cloudy definition

A lot of the trade press is talking about cloud computing and even the Economist has gotten the bug. That surprised me because the cloud is a fairly technical concept. “Granted, there are hundreds if not thousands of firms offering … Continue reading

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Super Computer show in Portland

A lot of our customers and friends will be at the SC09 show in Portland this year. I have been invited to the show, and will be working with a few of our customers on how to mange and reduce … Continue reading

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