Category Archives: Uncategorized

Compliance issues

Most of the time when issues of compliance come up within our industry it is about meeting standards for data integrity and security. But because of the recent spikes in energy costs for running and cooling data centers fire code … Continue reading

Posted in Uncategorized | Comments Off on Compliance issues

customer service

Last week we had a customer who called with a problem. While working with the client we decided that the best way to solve the problem was to go on site. So we told the customer we would fly up … Continue reading

Posted in Uncategorized | Comments Off on customer service

New England bound

I am going up to New England to visit with some of our customers for the next few days. The New England area has been a good area for our business for many years. At one time in 2000 our … Continue reading

Posted in Uncategorized | Comments Off on New England bound

Is IBM’s XIV product aimed at NetApp?

According to an article in Computerworld the product does not match features with EMC, but what if IBM is testing the waters with XIV to see if it can slowly turn their N Series customers into XIV customers. IBM’s OEM … Continue reading

Posted in Uncategorized | Comments Off on Is IBM’s XIV product aimed at NetApp?

NetApp quarterly profit rises, outlook disappoints

NetApp has hit a rough spot. They are increasing the size of their sales force but sales are not growing that fast yet and they risk alienating their reseller channel: “They feel like if they can put more people on … Continue reading

Posted in Uncategorized | Comments Off on NetApp quarterly profit rises, outlook disappoints

Support costs poll

Are you considering Zerowait for NetApp filer or NetCache support? Are you happy with your NetApp support costs? Yes – NetApp support costs are affordable. No – NetApp support costs too much. I am considering Zerowait for our NetApp support … Continue reading

Posted in Uncategorized | Comments Off on Support costs poll

Another trip to Dallas

I have been visiting customers for the last couple of days in the Dallas area, and last night 8 members of our customer family met for dinner at Del Friscos. We had a great time talking tech and trading ideas. … Continue reading

Posted in Uncategorized | Comments Off on Another trip to Dallas

The Starbucks Effect

A few months ago people we saying that Starbucks would not suffer in tough economic times because folks will always have enough money for a luxury item like Coffee. But now we see that Starbucks is having a rough time … Continue reading

Posted in Uncategorized | Comments Off on The Starbucks Effect

Customers are getting tired of “NyetApp”

Over the last few weeks we have been hearing from a lot of companies who are getting really tired of their NetApp Sales Reps and engineers telling them they need to upgrade their systems. When customers ask to see how … Continue reading

Posted in Uncategorized | Comments Off on Customers are getting tired of “NyetApp”

Goldman Sachs says ” ROI is the name of the game”

For many years our customers have been telling us that by using Zerowait for service and support of their NetApp equipment they can get a better Return on Investment (ROI) than they can get from the equipment OEM. And now … Continue reading

Posted in Uncategorized | Comments Off on Goldman Sachs says ” ROI is the name of the game”