Category Archives: Uncategorized

Zerowait Service and Support policies. Over the last few years our service & support business has been growing very consistently. You can view our latest press release here. About 90% of our Zerowait Parts Assurance (ZPA) policies are in the … Continue reading →

Storage Pollution Watching how clouds flow through the Appalachian mountain valleys the other day on the way back from Chicago reminded me of some of the charts and graphs I have see of how available storage works it way through … Continue reading →

Ice over Altoona! The forecast was for a clear day. But over Altoona, PA I was in the clouds and light rain at 5000 feet. I was watching my thermometer drop toward freezing, and before you knew it, I had … Continue reading →

Maybe it is time to update? How do you determine when it is time to replace your equipment? Is it a capacity decision, a financial decision or a reliability decision? Do you review all of your upgrade options or just … Continue reading →

Stop, don’t walk, you can’t do that! Over the last few years I have been given free advice on our business many times. Typically, it involves what we can’t do for this reason or that. We were told by the … Continue reading →

I’m in Chicago for a conference and also visiting with some customers. Lefthand Networks has sold their equipment into at least two of NetApp’s accounts in town. Both accounts seem very happy with the price point and performance. Jon Toigo … Continue reading →

External Combustion – 100 years ago it was high tech Times change, and so does technology. Sometimes things improve but often there are unintended consequences. Recently a number of our customers have been asking them to help them upgrade their … Continue reading →

Who is watching your back? Recently there has been a lot of press about the storage security problem, And Dave Hitz of NetApp in his blog has written extensively about the security issue. He ends his blog last week with. … Continue reading →

 Your legacy NetApp equipment is not a historic relic from a bygone era. But I wonder how many NetApp filers will be running over 100 years from their manufacturing date? I can assure you that there are thousands of NetApp … Continue reading →

We probably have a NetApp customer near you already! We feel it is important to visit our customers, and so I have to travel a lot, and so do our engineers. Our customers expect us to live up to our … Continue reading →