Category Archives: Uncategorized

Opening the door to NetApp savings: A lot of NetApp’s customers call us and complain about NetApp prices for service, support and upgrades. After they call us, they explain their needs and requirements and we provide them with an affordable … Continue reading →

  What is your total cost of storage? Do you consider your overhead costs when you look at your storage costs? How much does it cost for your non critical storage to be on your most expensive storage assets? This … Continue reading →

What does 4 hour support mean to you? What does it mean to your vendor? This should be such a simple answer to get, and yet in talking to customers who have purchased 4 hour support from NetApp there seems … Continue reading →

Zerowait Service and Support policies. Over the last few years our service & support business has been growing very consistently. You can view our latest press release here. About 90% of our Zerowait Parts Assurance (ZPA) policies are in the … Continue reading →

Storage Pollution Watching how clouds flow through the Appalachian mountain valleys the other day on the way back from Chicago reminded me of some of the charts and graphs I have see of how available storage works it way through … Continue reading →

Ice over Altoona! The forecast was for a clear day. But over Altoona, PA I was in the clouds and light rain at 5000 feet. I was watching my thermometer drop toward freezing, and before you knew it, I had … Continue reading →

Maybe it is time to update? How do you determine when it is time to replace your equipment? Is it a capacity decision, a financial decision or a reliability decision? Do you review all of your upgrade options or just … Continue reading →

Stop, don’t walk, you can’t do that! Over the last few years I have been given free advice on our business many times. Typically, it involves what we can’t do for this reason or that. We were told by the … Continue reading →

I’m in Chicago for a conference and also visiting with some customers. Lefthand Networks has sold their equipment into at least two of NetApp’s accounts in town. Both accounts seem very happy with the price point and performance. Jon Toigo … Continue reading →

External Combustion – 100 years ago it was high tech Times change, and so does technology. Sometimes things improve but often there are unintended consequences. Recently a number of our customers have been asking them to help them upgrade their … Continue reading →