Theodore Roosevelt
“We demand that big business give the people a square deal; in return we must insist that when anyone engaged in big business honestly endeavors to do right he shall himself be given a square deal.”

Mike Linett (2005)
“Zerowait will provide you a square deal when your big storage vendor won’t”

Network Appliance Delivers First Support Solution Designed Exclusively for Government Agencies
“Data management providers typically take a ‘one size fits all’ approach to service and support,” said Mark Weber, vice president and general manager, NetApp Federal Systems.

Some things never change, NetApp has always tried to make all its customers fit into NetApp’s service and support model. Zerowait has always customized its solutions to specifically fit the customers needs. Perhaps Mark Weber can write to us and explain specifically what his new program will supply NetApp hardware support program customers, and a clear pricing model would be helpful also.

Zerowait’s customers recognize that fancy names and marketing programs don’t improve support. Dedication to providing outstanding service and meeting our customers’ unique requirements is what is important. Tell us what you need, if we can help you then we will create a support program that fits you like a fine custom tailored suit, at an affordable price.


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