One of the most feared expressions in modern times is ” The computer is down” – Norman Augustine

A NetApp hardware support customer called us earlier this week from a well known laboratory. They love their NetApp filer and are locked into NetApp’s technology. They can’t afford to upgrade and they can’t afford the $40,000.00 for yearly support that NetApp is quoting them for their F840. They heard about us through the grapevine and wanted to know whether we could meet their budget requirements and support their filer. “Of course we can”, I told them.

It looks like we have picked up another customer for our NetApp third party support. This customer was really impressed with our value added services which includes our High Availability Exception Reporter.

If you are interested in seeing how your NetApp filer compares to others in our sample population, give us a call and we will tell you how to get a sample of the Exception reporter for your filer.

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