Over the last couple of weeks I have been traveling to visit customers in many locations. Can you guess where I was last week from the picture?

Our domestic and international customers are looking at how to squeeze more out of their IT budgets and have been asking us to provide support for other parts of their networks. We are reviewing their requests and looking at whether we can provide high availability support for more of our customers’ network components.

Providing outstanding High Availability support is challenging, although we must be doing a good job as our customers are requesting us to take over support for additional hardware within their networks.

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