Today I saw an article by Victoria Barret in Forbes in which Dave Hitz is quoted as saying:
“Outsourcing has to provide the same service as you could do in-house 20% cheaper. So 10% of that comes from cost savings the outsourcer generates and the other 10% is their margin. That sounds like a horrible business to me. Yes, telecos are already in this business and there will be big winners and some craters.”
Margins are tight in many business markets, but our customers in the cloud storage business have found that by using a mix of Zerowait’s legacy support services and NetApp off lease transferable licensed equipment they can increase their ROI substantially.
