Over the last couple of months I have been in Australia, New Zealand, and all around the USA meeting with customers and business partners. Keeping connected with our customers is how we stay focused on providing the NetApp and SimplStor products and services that our customers need. A lot of the customers I met over the last couple of months are concerned about migrating to NetApp cDot and are looking at the three alternatives that are available to them; maintaining what they have, upgrading to cDot, or migrating to another storage platform.
The first group of NetApp customers that we work with are very happy with the performance and features of 7-mode and don’t see any benefit in upgrading to a newer platform from NetApp. For these customers Zerowait’s legacy support services are a great alternative. With our experienced and credentialed NetApp engineering staff and Exception Reporter they are assured that we will be able to provide them the service and support they need to meet their uptime and budget requirements.
The second group is looking for a reliable partner to help them maintain, migrate and decommission their equipment when their NetApp migration is complete. For these customers we can provide the support and swing gear for as long as the project takes. At the end of the project we can then decommission, sanitize, and dispose of their older NetApp platforms whether they are migrating to a cDot NetApp filer or another storage vendor’s equipment.
The third group of customers is moving forward into the NetApp cDot environment and need to use our swing gear in the short term for their migration and then is looking to maintain their older NetApp equipment in an archival or secondary storage mode for an extended period. This group combines the needs of the first two groups with similar solutions.
Savvy customers recognize the value of a company that can help them gain the breathing space they need to make a data migration decision and then help them through the process. That is why customers rely on Zerowait around the world for the expertise and service that we provide.