Category Archives: Uncategorized

Over the last couple of weeks I have been visiting customers in Colorado and found that many of NetApp’s customers are distressed by the costs of upgrading to OnTap 8.2, which include new hardware (in many cases), training and data … Continue reading →

Since NetApp’s introduction of OnTap 8.2 several months ago, Zerowait has been receiving a steadily increasing number of requests for staff augmentations and help in planning data migrations, often to more affordably priced storage arrays. Migrating mixed NFS and CIFS … Continue reading →

Over the last few weeks I have been visiting with customers in the Southwest. The common theme of the meetings since the beginning of January has been that it is very hard to make strategic decisions on long term storage … Continue reading →

Does NetApp have a problem with 8.2 cluster-mode? Their reputation was earned with highly reliable storage, and by empowering their customers to do things themselves. With 8.2 Cluster-mode the NetApp Borg are in control and NetApp has turned into EMC. … Continue reading →

As 2013 nears an end, I have been reflecting on the things we tried and the successes we had over the course of the year. For example, in 2013 Zerowait tried to increase the proportion of total sales in the … Continue reading →

Founded in 1991, Zerowait is the largest third party service company providing NetApp (NTAP) support and the creator of the SimplStor product line of affordable big storage solutions. Zerowait’s core business is its ZPA Zerowait Parts Assurance business which provides … Continue reading →

Over the last month I have made numerous trips to the Houston, TX area to work with our Energy customers who have tremendous data and processing requirements. The folks that I have been meeting with are all concerned with the … Continue reading →

At Zerowait we do a tremendous amount of NetApp support and last week one of the members of our engineering team plotted the locations of our current support accounts in North America. As you can see, our customers are spread … Continue reading →

Last week Zerowait was at the SEG show in Houston and it was a great show for us. We met with a lot of our Oil and Gas customers and the common thread we heard this year was that they … Continue reading →

I was in Australia and New Zealand for the last couple of weeks and I had a great time visiting our customers in the region with our new APAC Engineer Kim Pearce. Like so many of our employees, Kim met … Continue reading →