Category Archives: Uncategorized

“Genius is one per cent inspiration, ninety-nine per cent perspiration.” Edison Working with our staff and customers on problems we often find that Edison was correct. What has puzzled us for quite a while is why it seems that in … Continue reading →

They say the world has become too complex for simple answers. They are wrong. Ronald Reagan In storage, I see no end of hard problems. I see customers’ data growing, and I see customers worried about consolidating, operating and protecting … Continue reading →

“I didn’t really say everything I said.” Yogi Berra This NetApp Press release seems to contradict the NetApp statement that follows it: How can something win a best product in 2003 and be introduced in 2005? The FAS250 seems to … Continue reading →

The Difficult is that which can be done immediately; the Impossible that which takes a little longer. George Santayana Often we get call for emergency technical support for customers with NetApp equipment. It takes commitment to provide this type of … Continue reading →

Trust but Verify: Ronald Reagan Do you believe the claims made by your storage vendor’s marketing brochures? Do you believe the claims made by their marketing and sales folks? Can you renegotiate your contract terms if their performance does not … Continue reading →

Ask the Zerowait Engineer… We received the following question from a customer…..Your web site is saying some people reported 30% overhead with ZCS checksums. Performance-wise, should we opt for FC9s shelves with BCS drives? If you are running your filers … Continue reading →

Incremental cost of storage software to the manufacturer. Today I got a call from a NetApp customer and he complained about the costs of NetApp software licenses. I told him that we had transferable NetApp licenses & I explained that … Continue reading →

Looking to lower your cost of NetApp Maintenance? You are not alone! “NetApp worked fine for us,” he said. “It’s not a bad product at all — it was the cost of maintenance that was a problem.” Barbieri said that … Continue reading →

Quantum leaps or stepping on your customers? Recently NetApp’s Dave Hitz has been writing about the quantum leaps that his company is taking. But as NetApp makes it’s leaps it seems to leave many customers behind. As NetApp’s customers recently … Continue reading →

NetApp sells used parts! NetApp needs to recycle defective parts, many of which can be repaired, as quickly as possible. Product lifecycles in the high-tech world are notoriously short. A single circuit board might undergo 20 revisions over seven years, … Continue reading →