The mission of Zerowait is to help our customers achieve their goals. We listened to what they told us and created a printed price sheet for legacy NetApp support. If you want a copy simply email us at: sales@zerowait.com and we will mail you one.
We will also have them at the Rocky Mountain Oracle User Group meeting next week. We hope to see you there.
Over the years many of our customers, prospects and other folks in the NetApp user community have called us to ask how to replace components on their legacy systems. And while talking people through the parts replacement is all that is generally needed, we felt that we might be able to help folks even more with simple step by step videos. Over the next few months we will be trying to put up videos that are easy to understand and cover the most common areas of supporting NetApp legacy Filers. If you have any suggestions about a video topic you would like to see covered please contact us and tell us what you would like covered.
Zerowait Opens Sydney, Australasia Office — Expands Independent NetApp Sales and Support Operations to Australasia
Offers Cost Effective Alternative to OEM Products and Services
Sydney, Australia (Vocus/PRWEB) January 25, 2011
Zerowait today announced the opening of their Sydney, Australia office and depot. Laurence Jones, the new Australian Managing Director, is focused on providing Australian NetApp customers with cost effective alternatives to NetApp solutions, from complete off -lease transferable license systems to next business day support for out of warranty systems.
“In today’s cost conscious economy, many customers are looking to extend the life and ROI of their NetApp systems,” says Mr. Jones. “Zerowait’s extensive inventory and deep product knowledge allow customers to extend the life of their systems well beyond what NetApp advises, deferring expensive storage purchases. In many cases, older units can be re-provisioned for secondary applications, DR solutions or archival applications, significantly extending the ROI on these units.”
Rob Robinson, Vice President of Sales, said, “Many of our customers now take advantage of our off lease units with transferable licenses when they are provisioning new applications. We can often provide a recent, high end system for less than half the cost of a new system, while offering better performance and larger expansion capabilities. When it comes time to expand, our shelves and drives are often as much as 75% less than the cost of new storage. And while we hope that clients will select Zerowait as their support partner, all of our off lease units are eligible for NetApp support.”
“With the addition of our SimplStor product line, we can now provide complete storage solutions for our clients, from front line to archive,” added Mike Linett, President of Zerowait. “SimplStor offers easily extensible, single name space disk archive storage for less than the cost of tape. Combined with our off lease NetApp systems and enterprise class support, we can now offer Australian customers the cost savings that have built our business in the US and Europe. Zerowait can now offer local service around the world.”
About Zerowait: Headquartered in Wilmington, DE USA; Zerowait is the worldwide leader in independent service and support of NetApp filers. Zerowait solutions include off-lease fully licensed NetApp systems and the new SimplStor line of single name space archive storage. Storage administrators throughout the world rely on Zerowait to provide affordable solutions to the skyrocketing costs of data storage. https://www.zerowait.com
A large percentage of our NetApp Service and Support customers are running Oracle applications on their NetApp storage that we support. A few of our customers will be at the RMOUG meeting in the Colorado Convention Center February 15-17 and so we decided to join them at the show and set up our display.
Our customers know that Oracle uses a lot of storage, and by using Zerowait for their service, support. and upgrades they can save a lot of money over purchasing hardware and support from the OEM.
We look forward to seeing our customers and friends at the RMOUG conference.
Long time NetApp customers will recall that the FC7, Fc8 and Fc9 shelves came from a company called Eurologic. When NetApp switched to Xyratex for storage shelves it caused a decline in sales for Eurologic from which they never recovered. We still provide support for many of these Eurologic storage shelves to our customers around the world. The Eurologic equipment was well built and even though they are getting old, some clients still have them running and we are still supporting them with our Next Business Day (NBD) hardware support and spares.
It was announced recently that NetApp and Dot Hill have parted ways.
“For the first quarter of fiscal 2011, the company anticipates a decline in net revenues due to seasonal factors and the termination of the relationship with NetApp and currently projects non-GAAP earnings per share to be at or around a break-even level. The analysts are projecting a loss of $0.04 per share for the first quarter.“
Whether or not NetApp is planning to continue support for these Filers you can be certain that Zerowait will provide support for 2000 series users that require parts, service and support for many years to come.
Last week I was working out of our Dallas, Texas office
Zerowait Corporation
12200 Ford Rd, Suite 278
Dallas, TX 75234
Phone: 972-576-1048
We had a great week meeting with our clients in the area, and we are looking forward to welcoming many more to our family of satisfied customers in Texas.
Over the last few days I went to Canada to visit some customers of ours that have data centers around the world which we provide our independent NetApp service and support for. It was a great visit and they expect to be adding a lot of capacity in their Canadian and US data centers over the next year. In our meetings we discussed issues of storage density and price / performance ratios and how this will effect their storage tiering strategy over the next couple of years. These NetApp users can’t cost justify NetApp storage for their archival and tertiary storage needs any more. A big problem in archiving for them is that they have hundreds of volumes on their Filers. Our SimplStor, with its single namespace, would provide them with several advantages and reduce their costs of archival storage dramatically.
Zerowait’s SimplStor solution which can put a Petabyte in one rack, with a single namespace, makes a lot of sense for this customer’s application which needs reliability, high density, and low acquisition cost.
Looks like 2011 will be another interesting year.
During 2010 Zerowait grew substantially thanks to our customers and their recommendations and referrals. In the next few weeks Zerowait is opening our office in Sydney, Australia to service our customers there.
Our business in the European Union has been growing strongly as folks look for more value and legacy service and support of their legacy NetApp equipment. London has been a fast growing market for us and we expect more growth in 2011.
Our Dallas Texas office is expanding and our new office will be open next week to service and support our fast growing Texas service and support business as well as our SimplStor customers in the area.
Throughout the USA our independent NetApp Service and Support has grown, our SimplStor product has been establishing itself as companies seek out an affordable and reliable secondary storage platform. We expect to see strong growth in our SimplStor product line in the data centers where we provide NetApp support now.
Smooth sailing 2010
At Zerowait we understand that customer and employee satisfaction are the keys to long term growth. Our aim when we started the company was to create an atmosphere that encouraged employee and customer loyalty, relying on the recommendations and referrals of our customers and business partners to facilitate our growth in a business that demands a sterling reputation.
Our customers and business partners know that they have a personal relationship with Zerowait’s staff, often telling us that it is the relationships they have with our employees that makes their jobs easier. We recognize that there are lots of competitors for our products and services, so we have built our business plan on truly partnering with our customers. Building trust relationships takes time, as partners must invest in their relationship to get the most out of it. Our multi faceted service business would not be successful if it was built on the economics of individual transactions. We recognize that our business growth is attributable to the time we devote to making our business personal.
Thanks to the loyalty of our customers and employees, we continue to grow, with 2010 our best year ever. To enable us to provide better service in Australia/Asia, we will be opening our Sydney, Australia office in 2011. Our Australian business has grown completely on the recommendations and referrals of our customers, and as we continue to expand our Australian/Asian presence we will continue to focus on relationship building to make certain our new customers, wherever they are located, recognize they are part of the Zerowait family.
Over the last week there have been some interesting articles on NetApp in the press. What drew my attention was the conflicting views in the articles. While the financial press seems to think there is a lot of growth potential in the company, the trade press has noticed that there seems to be a problem with the company’s selection of acquisition targets.
Forbes
“NetApp can benefit in multiple ways from demand for cloud services:
(1) Higher storage market share
NetApp has been helping companies evolve to a private cloud infrastructure since before the term cloud became popularized. NetApp private cloud solutions are based on its industry-leading data and storage management technology.
We believe NetApp’s share in storage market will rise as firms adopting Cloud Computing will increasingly turn towards NetApp, one of the pioneers of the industry with proven products and expertise, in order to effect a massive change in their IT infrastructure that will help them remain competitive.
(2) Higher software licenses and demand for consulting services
In addition to witnessing increasing hardware sales, NetApp will see a surge in software license and maintenance as well as support and consulting services revenues, which are dependant on hardware sales, given the newness of the technology provided.
We estimate there could be a upside of 20% upside to the Trefis price estimate for NetApp’s if its share in the storage market increases to 16% by 2017 as against our current estimate of 13%.”
On the other hand we have this from Network Computing.
“The end of Decru’s market life is also a commentary on NetApp’s ability to manage acquisitions. The truth is, some organizations are better at acquiring technologies and making them their own than others. Cisco’s leading position in the Ethernet switching business came through the acquisition of switch pioneer Kalpana, (along with a few competitors), and while most storage guys think of Clariion as a pure EMC product, it was initially developed down the road at Data General.
NetApp, on the other hand, has not managed to turn an acquisition into a successful product line. They’ve had what can, at best, be called modest success with Onaro’s SANscreen SAN management tools and the NearStore VTL product line derived from Alacritus’s technology. Topio’s continuous data protection for heterogeneous environments became NetApp’s ReplicatorX before the folks in the corner office decided to rename it, yet again, and kill it off. “
Zerowait’s service and support business for NetApp legacy equipment continues to grow strongly as NetApp’s customers seek an affordable. and reliable way to extend the lifespan of their primary storage hardware. Additionally, in 2010 our SimplStor product line gained a foothold in more data centers, as storage customers embrace the concept of commodity hardware with enterprise level high availability service and support for their secondary and archival storage. Our international customer base recognizes that Zerowait concentrates on what we do best – providing outstanding service and support.
