Is NetApp outsourcing more jobs to India? From an economics point of view I can understand the need to outsource technical requirements to a low cost provider. What will be the long term effect of this move on NetApp US based technical support? Does Netapp view their US technical staff as too costly? This will be an interesting story to watch over the next few years.
According to Tom Georgens, NetApp’s executive vice president and general manager of enterprise storage, India represents significant potential for the company and is one of the key markets marked for top investment this year.
Georgens, who was in Singapore last week, said during a media lunch that the company plans to beef up its three-year-old engineering and support site in the Indian city of Bangalore. The outfit, which currently employs 600 workers including contract staff, is expected to have about 750 engineers over the next year.
“NetApp has identified India as a strategic operation, and since NetApp has had a facility in India for some time, we have decided to grow this operation with additional investments and to leverage the vast pool of technical talent that exists in Bangalore to drive product innovation,” he said.
I wonder how it will impact their government contracts that require US content.