NetApp in the News

Today I saw an article by Victoria Barret in Forbes in which Dave Hitz is quoted as saying:

“Outsourcing has to provide the same service as you could do in-house 20% cheaper. So 10% of that comes from cost savings the outsourcer generates and the other 10% is their margin. That sounds like a horrible business to me. Yes, telecos are already in this business and there will be big winners and some craters.”

Margins are tight in many business markets, but our customers in the cloud storage business have found that by using a mix of Zerowait’s legacy support services and NetApp off lease transferable licensed equipment they can increase their ROI substantially.

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Zerowait exhibiting at Denver Oracle meetings

Zerowait’s Low-Cost Support for NetApp Systems Delivers Economical High-Availability Storage Solutions to Oracle User Community

Independent Support Provider to Exhibit at RMOUG Training Days in Denver

Wilmington, DE (Vocus/PRWEB) February 11, 2011

Zerowait Corporation, the leading provider of independent NetApp support and off-lease systems, will be exhibiting at the Rocky Mountain Oracle Users Group (RMOUG) Training Days, Feb. 15-17. RMOUG is the largest regional user group conference in the US.

“Many Oracle users have chosen NetApp as their storage platform but, given today’s conservative economy, are looking to get more from their storage budgets, ”said Rob Robinson, vice president of sales for Zerowait. “Our-post warranty support programs allow clients to cost-effectively extend the life of their NetApp storage investments — often doubling their projected ROI. NetApp off-lease transferable license systems offer the same award-winning technology at half the price, enabling our clients to stretch their storage dollars without giving up the features and reliability that brought them to NetApp to begin with.”

“At RMOUG, we’ll highlight our SimplStor archive products, which offer highly dense and reliable disk-based storage,” said Mike Linett, Zerowait president. “With up to 90 terabytes in a 4U package, we can provide a petabyte of single-name space storage in less than two standard racks. At less than $350,000 a petabyte, including one year of next business day support, Zerowait provides a near-line solution for less than the cost of tape. Our clients tell us they simply can’t continue to pay tier-one prices for tier-two and disaster-recovery applications, and that SimplStor offers the reliability and support they need – at a price they can afford.”

Booth 17
Zerowait will be in booth space 17, with company representatives available to discuss with attendees how they can get the most from their storage budgets. For those unable to attend Training Days, Zerowait is offering a 10 percent discount to new customers on NetApp parts, service and support. Please click here and enter your contact information to register, then the 10 percent discount will apply to your first purchase within 90 days of registration.

For more information on Zerowait products and service, please go to http://www.zerowait.com/index.php/zerowait-solutions.

For more information on RMOUG Training Days, please go to http://www.rmoug.org.

About Zerowait
Headquartered in Wilmington, Del., USA and with offices around the world, Zerowait is the worldwide leader in independent service and support of NetApp filers. Zerowait solutions include off-lease fully licensed NetApp systems and the new Zerowait SimplStor line of single-name space archive storage. Storage administrators throughout the world rely on Zerowait to provide affordable solutions to the skyrocketing costs of data storage.

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Zerowait provides EOL support for DS14 MK2’s


The NetApp DS14 MK2 was a very popular product and we support them all around the world. With NetApp terminating support of their MK2’s we have received many requests from new customers to continue hardware support on them.

As regular readers know we have a new office in Australia. We have been working on building our stocking levels there to provide our expanding Australian customer base the service and support they need to maintain their legacy NetApp and IBM N-series equipment. Pallets of equipment have been shipped over the last few weeks to our office and things are coming together very nicely.

With the Australian dollar and American dollar essentially in parity, the cost for Zerowait’s legacy NetApp support in Australia has gotten very attractive to many more of NetApp’s customers there.

Our Australian contact information is below:

Zerowait Australia
Unit 7 18-20 Hotham Parade
Artarmon, NSW 2064
Australia
Sales: +61 2 9966 0466
Fax: +61 2 9966 0488

Email: ausales@zerowait.com

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Our customers are right!


The mission of Zerowait is to help our customers achieve their goals. We listened to what they told us and created a printed price sheet for legacy NetApp support. If you want a copy simply email us at: sales@zerowait.comThis e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will mail you one.

We will also have them at the Rocky Mountain Oracle User Group meeting next week. We hope to see you there.

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Zerowait Videos

Over the years many of our customers, prospects and other folks in the NetApp user community have called us to ask how to replace components on their legacy systems. And while talking people through the parts replacement is all that is generally needed, we felt that we might be able to help folks even more with simple step by step videos. Over the next few months we will be trying to put up videos that are easy to understand and cover the most common areas of supporting NetApp legacy Filers. If you have any suggestions about a video topic you would like to see covered please contact us and tell us what you would like covered.

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Zerowait PTY is open for business in Australasia!

Zerowait Opens Sydney, Australasia Office — Expands Independent NetApp Sales and Support Operations to Australasia

Offers Cost Effective Alternative to OEM Products and Services

Sydney, Australia (Vocus/PRWEB) January 25, 2011

Zerowait today announced the opening of their Sydney, Australia office and depot. Laurence Jones, the new Australian Managing Director, is focused on providing Australian NetApp customers with cost effective alternatives to NetApp solutions, from complete off -lease transferable license systems to next business day support for out of warranty systems.

“In today’s cost conscious economy, many customers are looking to extend the life and ROI of their NetApp systems,” says Mr. Jones. “Zerowait’s extensive inventory and deep product knowledge allow customers to extend the life of their systems well beyond what NetApp advises, deferring expensive storage purchases. In many cases, older units can be re-provisioned for secondary applications, DR solutions or archival applications, significantly extending the ROI on these units.”

Rob Robinson, Vice President of Sales, said, “Many of our customers now take advantage of our off lease units with transferable licenses when they are provisioning new applications. We can often provide a recent, high end system for less than half the cost of a new system, while offering better performance and larger expansion capabilities. When it comes time to expand, our shelves and drives are often as much as 75% less than the cost of new storage. And while we hope that clients will select Zerowait as their support partner, all of our off lease units are eligible for NetApp support.”

“With the addition of our SimplStor product line, we can now provide complete storage solutions for our clients, from front line to archive,” added Mike Linett, President of Zerowait. “SimplStor offers easily extensible, single name space disk archive storage for less than the cost of tape. Combined with our off lease NetApp systems and enterprise class support, we can now offer Australian customers the cost savings that have built our business in the US and Europe. Zerowait can now offer local service around the world.”

About Zerowait: Headquartered in Wilmington, DE USA; Zerowait is the worldwide leader in independent service and support of NetApp filers. Zerowait solutions include off-lease fully licensed NetApp systems and the new SimplStor line of single name space archive storage. Storage administrators throughout the world rely on Zerowait to provide affordable solutions to the skyrocketing costs of data storage. http://www.zerowait.com

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Zerowait at Oracle User Group Meeting

A large percentage of our NetApp Service and Support customers are running Oracle applications on their NetApp storage that we support. A few of our customers will be at the RMOUG meeting in the Colorado Convention Center February 15-17 and so we decided to join them at the show and set up our display.

Our customers know that Oracle uses a lot of storage, and by using Zerowait for their service, support. and upgrades they can save a lot of money over purchasing hardware and support from the OEM.

We look forward to seeing our customers and friends at the RMOUG conference.

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NetApp 2000 series support

Long time NetApp customers will recall that the FC7, Fc8 and Fc9 shelves came from a company called Eurologic. When NetApp switched to Xyratex for storage shelves it caused a decline in sales for Eurologic from which they never recovered. We still provide support for many of these Eurologic storage shelves to our customers around the world. The Eurologic equipment was well built and even though they are getting old, some clients still have them running and we are still supporting them with our Next Business Day (NBD) hardware support and spares.

It was announced recently that NetApp and Dot Hill have parted ways.

“For the first quarter of fiscal 2011, the company anticipates a decline in net revenues due to seasonal factors and the termination of the relationship with NetApp and currently projects non-GAAP earnings per share to be at or around a break-even level. The analysts are projecting a loss of $0.04 per share for the first quarter.

Whether or not NetApp is planning to continue support for these Filers you can be certain that Zerowait will provide support for 2000 series users that require parts, service and support for many years to come.

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Zerowait’s Texas office

Last week I was working out of our Dallas, Texas office

Zerowait Corporation
12200 Ford Rd, Suite 278
Dallas, TX 75234

Phone: 972-576-1048

We had a great week meeting with our clients in the area, and we are looking forward to welcoming many more to our family of satisfied customers in Texas.

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Visit to customers in Canada

Over the last few days I went to Canada to visit some customers of ours that have data centers around the world which we provide our independent NetApp service and support for. It was a great visit and they expect to be adding a lot of capacity in their Canadian and US data centers over the next year. In our meetings we discussed issues of storage density and price / performance ratios and how this will effect their storage tiering strategy over the next couple of years. These NetApp users can’t cost justify NetApp storage for their archival and tertiary storage needs any more. A big problem in archiving for them is that they have hundreds of volumes on their Filers. Our SimplStor, with its single namespace, would provide them with several advantages and reduce their costs of archival storage dramatically.

Zerowait’s SimplStor solution which can put a Petabyte in one rack, with a single namespace, makes a lot of sense for this customer’s application which needs reliability, high density, and low acquisition cost.

Looks like 2011 will be another interesting year.

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