Zerowait Corporation

NetApp sells used parts!
NetApp needs to recycle defective parts, many of which can be repaired, as quickly as possible. Product lifecycles in the high-tech world are notoriously short. A single circuit board might undergo 20 revisions over seven years, notes Fabiaschi. Yet customers are receiving brand new boards only between 20 and 30 percent of the time. The trick is to maximize the use of a given part before it reaches its inevitable moment of obsolescence.

The other day a large company’s engineer called us up for a quote on some NetApp cards, we quoted him and then he wrote us back that he was concerned about the cards being used. I can understand his concern, especially since NetApp charges new prices for cards that are more often used then new according to the article above.

Zerowait sells used NetApp parts, we test them and guarantee them. And Zerowait will save you a bunch of money !

Can you decipher your NetApp Log files?
Do you know what all of the NetApp error messages mean?
When is the last time you read through your NetApp log files?
Zerowait works with our NetApp customers to take the mystery out
of their log files. Understanding your NetApp log files can help you avoid serious problems down the road, but can also help you understand how to optimize your NetApp filer now. If you have some specific questions about your log files and some of the messages why not give us a call? At Zerowait we have the answers to your most vexing NetApp questions.

We were talking to a NetApp Customer the other day about upgrade options for his NetApp Storage Infrastructure. He told us that his NetApp representative had told them that the only option they had for service and support was to upgrade their systems as NetApp was no longer going to support their NetApp F720, F740 & F760 Hardware. He was non plussed as the hardware has worked unfailingly for years. He had heard about Zerowait from some of his friends in the business and called us. We processed his request for a quote for a ZPA policy for service and support and sent it off with a few references.

Later in the day he called us back and told us that he was forwarding our quote to his purchasing department because he was impressed with the comments he heard from the references we sent. He also told us that our other customers had told him about some of the other things we do, and he was interested in some of our NetApp engineering & NetApp migration services also.

Zerowait ships NetApp parts all over the world

Sometimes folks call us and are surprised how many NetApp customers we have and where we cover NetApp systems. NetApp customers all over the world have the same concerns and want to be treated fairly. Unlike many competitors, Zerowait has one price list for customers – domestic & international customers are encouraged to purchase off our web store for the same price. We also have dealers and partners that we deal with in Asia, Europe and South America. Sometimes, our partners work with us to provide on site engineering support through a region, and also act as a parts depot for us.

Whether you are looking for a transferable licensed NetApp R100, an emergency shipment of replacement parts, or a service and support plan, Zerowait specializes in NetApp equipment and we look forward to helping you.

End of year Scheduling.

As the end of the year approaches, we typically get a flurry of calls from folks who need a NetApp solution installed before the year end. Typically folks want both a trained NetApp engineer and NetApp equipment to meet their requirements. Scheduling sometimes gets a bit tight, but we can usually meet everyone’s requirements.

Currently we are working on a few installation projects scheduled for the next few weeks. So if you are in a hurry give us a call soon!

Zerowait provides affordable alternatives for NetApp equipment, service and support.

Storage and Security

On Thursday I met with Jon Toigo in Washington DC for a few hours. We discussed many subjects, but most of our time was spent discussing security and the lack of common sense in the industry. Vendors are focused on their technical solutions when selling to customers and sell security as if it were some magic software, and yet they sell their storage equipment with every cabinet keyed alike. Would you put your most valuable possessions in a bank where all safety deposit boxes had the same key? Of course not!

Ronald Reagan said ‘Trust but Verify’, it is good advice for customers involved in the data storage and data security business today.

Lot’s of times we have customers call us who need to rent a few TB of NetApp storage for a data migration or for a special project. As we have in an enormous stock of NetApp storage shelves we can usually configure an affordable NetApp storage rental solution to fit your budget and short term requirements. If you have a short term NetApp Filer requirement, give us a call. 888.811.0808

NetApp Transferable Licenses -NetApp R100, NetApp FAS940, NetApp F840, NetApp 820 and NetApp F810 – these systems are certified by NetApp and eligible for NetApp support or our ZPA coverage.

Zerowait stocks systems with transferable
NetApp licenses. We have NFS, CIFS,
Cluster & ISCSI protocols available.
We sell a lot of these systems and support hundreds of filers in the field. But for one reason or another, we occasionally hear that a NetApp sales person has told a customer that there is no such thing as a transferable licensed NetApp system. Whether NetApp sales people are misinformed by their management, or just trying to muddy the waters we can’t tell you. But we can prove that there are transferable licenses available. If you want a copy of the documentation simply send us an email and we will send you a PDF of a unit we have in stock.

Zerowait’s staff is dedicated to providing NetApp customers with outstanding value for their storage dollar. Customers can save 50% on a transferable licensed filer as compared to a new filer, and they can save even more if they decide to use Zerowait’s third party service and support for NetApp equipment.

NetApp Storage Costs

Can you look at the cost of your NetApp storage in isolation? By its very definition Network Attached Storage needs to have a Network for it to work. How do you include network costs in your cost of storage? How do you include network management in your cost of storage? Suppose that, as in many organizations we support, the storage folks don’t run the network and the network budget is under a different department.

How do you account for the cost of storage? Working with some of our customers we came up with a way to account for storage costs which will include the costs of networking, manpower required and data center overhead costs. It is one of the many services that we provide.

Zerowait has hundreds of NetApp filers under support, and I can’t think of any one of these systems that works in isolation. Our engineers have to know about networking, routing, backup and restore processes to solve the questions they are asked everyday by our customers. A few weeks ago our engineers were working with a customer to improve their storage speeds. The filers were not taxed at all, the problem was in the network. Now that the problem has been identified, another department needs to address it. I wonder if the network folks will call it a storage problem or a network bottleneck in their budget request?

So when someone asks us what does NetApp cost, we have to ask what kind of Network infrastructure they have and what their future needs will be. At Zerowait we provide affordable alternatives to NetApp for service, support and upgrades – but we also provide engineering and integration services that include the network in the cost of the process.

“We’re not junk, we’re not scrap, and we won’t be treated that way!”
— From the movie ROBOTS.

As most of our readers know, we do a tremendous business in NetApp replacement parts. There are a lot of reasons for this, but I would say that you can break the reasons down into three major categories

1) Parts prices – If Zerowait has the parts you are looking for we will attempt to provide the part at the most competitvie price possible. We offer the NetApp parts with either a 30 day standard warranty or optional 1 year or 3 year NBD parts replacement. Most of our popular NetApp parts are listed at www.thezerowaitstore.com, so you can shop and compare.

2) Parts compatibility – Zerowait’s staff is recognized for our knowledge of parts compatibility among NetApp’s user community. We can tell you which shelves, adapters and drives will work with different filers, and we can tell you the versions of software that will work also.

3) Service and support – Zerowait’s engineers are constantly doing NetApp Migrations, NetApp Mirrors, and installations. We provide outstanding and affordable NetApp service and support for our customers.

These are the main reasons why our NetApp customer list keeps growing, but there are many others. If you would like to learn how you can save money on your next NetApp upgrade, please give us a call at 888.811.0808.