NetApp customers are extremely loyal to the brand and they love the performance, scalability, and reliability that NetApp provides their user community. There are, however, two aspects of doing business with NetApp that annoy their customers, and those are the rapid supersession of models and the costs of service and support. But as many loyal NetApp customers have found out, combining NetApp hardware with Zerowait support provides them with an affordable high availability solution.
Zerowait has been working with NetApp Filers since 1998. We still are supporting legacy filers for organizations that were built in the ‘90’s. That is longevity! Many organizations struggling with the uncertain world economy take the approach “if it ain’t broke, don’t replace it.” And for those companies Zerowait’s affordable support provides a lifeline for their NetApp storage.
Over the last few weeks we have helped some of the best known organizations in Biotechnology, Video Effect (VFX), Media and hosting meet their growing storage requirements without busting their budgets. Like many of the IT organizations we work with, some of our new customers are in budget lockdown due to reduced quarterly earnings, and upgrading to the latest NetApp head is out of the question. But that doesn’t mean they can’t add more NetApp storage. They know that Zerowait provides storage upgrades and shelves to customers around the world, and our current specials make adding storage to their current reliable, scalable NetApp infrastructure easy and affordable.
In this economy, outstanding service and support has a value which can be measured by comparing the cost of new equipment and required data migration to the cost of adding to your current NetApp highly available and scalable storage infrastructure. These bottom line costs savings can be measured by CFO’s and the folks in the executive suites, with no impact to the quality of service you now provide.
If you like your NetApp equipment, you will love Zerowait.