Author Archives: Mike

NetApp Training class Dallas May 29th

Over the last several years of providing practical, operational training to our NetApp customers there have been several times when we have been asked to hold a class in the Dallas area. We are scheduled to hold our first Dallas … Continue reading

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Resources & technology

Yesterday I was visiting with customers around Baltimore and one of our customer’s offices overlooks the Constellation. It was a nice day and the view  of the ship was perfect. I had a good day of visiting customers and all … Continue reading

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Big Storage does not have to be expensive

Over the last few weeks I have been working with several of our international clients in the energy, defense, and media sectors to help them solve some of their big data cost issues. Our customers are using RedHat throughout their … Continue reading

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Transcontinental travel and coffee

As regular readers of this blog know I travel a lot on business to see our global clients, and in the last three weeks I have been in Sydney, NSW; Australia, Dallas, TX; USA , Charlotte, NC; USA, our offices … Continue reading

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Changes in Federal Storage Procurement

Zerowait provides hardware support and transferable licensed NetApp filers to a lot of Federal, State, and Military organizations. The Federal government and Military, in particular, typically hold on to Enterprise storage equipment longer than the commercial market does. Therefore, Zerowait’s … Continue reading

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Focusing on our customers’ requirements

Last week I was in North Carolina visiting customers and at one of my stops our client told me that his NetApp support quote for his 3020 cluster was over $11,000.00 which he thought was ridiculous. He heard about Zerowait … Continue reading

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Honesty and Transparency

I spent a good part of March in our Australian office near Sydney. During my  time there I visited several of our customers and friends. Our NetApp support business is well established and growing rapidly in Australia and several customers … Continue reading

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Some time in Australia

Our Australian business is now over a year old, and is growing strongly. I am working with our team here for a couple of weeks, and visiting with several customers in the Oil and Gas business, FX business, and financial … Continue reading

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Cyberlaw and the Future of Cloud Storage

Several of our customers have been asking us questions about the viability and future of public cloud storage based on the recent government shutdown of MegaUpload. The concern is that, due to the malfeasance of another customer on a shared cyberlocker … Continue reading

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What is increasing in this list?

1) Your CapEx budget for Network Storage infrastructure. 2) Your OpEx budget for Operation expenses like service and support. 3) Zerowait’s international service and support business for NetApp hardware. Well, that was pretty easy. Zerowait’s service and support business is … Continue reading

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