Author Archives: Mike

As 2013 nears an end, I have been reflecting on the things we tried and the successes we had over the course of the year. For example, in 2013 Zerowait tried to increase the proportion of total sales in the … Continue reading →

Founded in 1991, Zerowait is the largest third party service company providing NetApp (NTAP) support and the creator of the SimplStor product line of affordable big storage solutions. Zerowait’s core business is its ZPA Zerowait Parts Assurance business which provides … Continue reading →

Over the last month I have made numerous trips to the Houston, TX area to work with our Energy customers who have tremendous data and processing requirements. The folks that I have been meeting with are all concerned with the … Continue reading →

At Zerowait we do a tremendous amount of NetApp support and last week one of the members of our engineering team plotted the locations of our current support accounts in North America. As you can see, our customers are spread … Continue reading →

Last week Zerowait was at the SEG show in Houston and it was a great show for us. We met with a lot of our Oil and Gas customers and the common thread we heard this year was that they … Continue reading →

I was in Australia and New Zealand for the last couple of weeks and I had a great time visiting our customers in the region with our new APAC Engineer Kim Pearce. Like so many of our employees, Kim met … Continue reading →

Over the last three weeks we have been in Toronto, Boston, and Anaheim for the Siggraph show.  We met with a lot of customers who expressed their concerns about the cost of their NetApp storage and the options that are … Continue reading →

When you buy a socket set or additional sockets, whether you have a ¼, ½  or ¾ drive ratchet you can use your Snap On, Craftsman, or Kobalt sockets and ratchets  interchangeably. Some of my friends really like Snap On … Continue reading →

Imagine if every memory since the beginning of the human race had been saved, how much storage would that take? To generations in the future it might seem that humanity had a sudden spark of collective memories since almost every … Continue reading →

Last week I was in Phoenix and Tucson visiting some of our customers and trying to help them solve their storage issues. A subset of our customers has instituted video monitoring of their premises for a variety of reasons. Many … Continue reading →