Monthly Archives: July 2005

Stop, Don’t do it ! Don’t give up! Zerowait provides affordable NetApp hardware supportA new customer called us up yesterday, he was very upset by the NetApp support quote he had received. He was wondering if it made any sense … Continue reading →

Purchasing storage shouldn’t require poker skills. As many regular readers know we have been helping a NetApp customer negotiate his way through the NetApp Software support poker game. NetApp initially quoted him over $74,000.00 for his software support and the … Continue reading →

Commitment to reaching your Storage and budget goals It takes teamwork to achieve the goals of high availability storage and long term return on investment. Yesterday a BIG Government Agency called us because NetApp has stopped supporting their equipment. No … Continue reading →

Substance over Style As a child I used to watch Speed Racer, and I loved the simple story lines, good always triumphed over evil. And Speed always won every race by figuring something or other out just in the nick … Continue reading →

Disaster Recovery or Disaster prevention! Over the weekend we watched as another Hurricane hit Florida. It brought to mind the problems of backup strategy and business recovery. At Zerowait, we reviewed our backup strategy and decided to implement a Disaster … Continue reading →

NetApp customer outraged by bizare Software support quote from NetApp! On Thursday , we received a quote by fax from a NetApp F760 customer who received a quote for over $74,000.00 for his ongong software subscription. He called us to … Continue reading →

Is Elmer Fudd in sales?On Wednesday , we received a phone call from a NetApp customer, that had been told by his sales representative, that he should always purchase two or three times the storage he needs, just to be … Continue reading →

Safely Purchasing Second-Hand Storage Gear A few customers of ours called us or sent us links over over the last few days to point out this article which features Zerowait. I like the article a lot! The article goes into … Continue reading →

Transferable licenses Over the holiday weekend we received several emails requesting quotes on our systems with transferable licenses. When sending us a request please try to include the shelf type you want and the LRC or ESH combination for the … Continue reading →

Is this a verifiable claim? NetApp also claims that its RAID-DP technology is “4,000 times more reliable” compared to conventional RAID-1 systems, in terms of safeguarding disks against failure. How did NetApp come up with this figure? The News reporter … Continue reading →