Category Archives: Uncategorized

Competitive pricing for NetApp support The other day I was talking to a NetApp customer and I asked what I thought was a very simple question. ‘Have you ever gotten a competitive price quote on any of your NetApp equipment.’ … Continue reading →

I was shooting pool in Latrobe, PA recently with a friend and customer and we got to talking about the relative costs of computer storage for his company. This has been an on going discussion for many months and in … Continue reading →

Where are you going with your storage architecture? What is your destination? Are you looking just to solve today’s storage problems or do you have a 3 to 5 year strategic storage plan? Most of the customers we deal with … Continue reading →

Affordable NetApp service and support – no matter where you are Over the last few years we have built an international business providing parts, service and support to Network Appliance users. Typically, NetApp customers call us after their initial warranty … Continue reading →

Storage Pool & Islands of Storage No matter how you look at it, when you have a storage problem all of your storageseems to be in one place. One data center, One storage system, One back up, and if is … Continue reading →

Sometimes you are out there and all alone. Who are you going to call for your NetApp hardware support when you recognize that you might have a problem? Obviously you can call the manufacturer, their SE’s are excellent. But they … Continue reading →

“Success, the real success, does not depend upon the position you hold but upon how you carry yourself in that position.” Theodore Roosevelt When is the last time you reviewed your cost of storage? Recently I was meeting with a … Continue reading →

If our competitors saw us walking across the Hudson River, they would say it was because we can’t swim. Building a partnership with our customers depends on our ability to deliver what we promise on time. Visiting customers and discussing … Continue reading →

“Of course it’s the same old story. Truth usually is the same old story.” — Margaret Thatcher Zerowait’s clients come to us through a variety of sources, but they all expect integrity and a grasp of the complex issues relating … Continue reading →

Storage support – not just a day at the beach! Providing top notch storage support services certainly takes a lot of time and commitment. This week I have to travel to visit our customers in Colorado. Compared to Delaware, Colorado … Continue reading →